Start with pages that can be found.
Google says its usual SEO foundations apply to AI Overviews and AI Mode. We check crawl access, useful internal links and whether key information is available as text.
AI DISCOVERY
When a customer asks ChatGPT, Claude, Google AI Mode, Gemini or Meta AI for help, clear and verifiable information matters. We help make your business, services and expertise easier to find, understand and reference.
Understand the problem. Choose the next step. Measure what changes.
Platforms relevant to this work
WHAT WE LOOK AT
Make the business identity, services, market and expertise consistent across your website and relevant third-party profiles.
Use accurate page structure and appropriate schema to explain the business. Structured data is a clarity tool, not a promise of inclusion.
Answer the questions customers ask before choosing. Use clear service explanations, useful comparisons and evidence you can support.
Review credible external mentions and authentic feedback that can help people and systems verify what your business does.
Test relevant questions across selected systems and record dates, prompts, sources and competitors. Responses can vary by user, location and time.
Track whether your site or other reliable sources appear in tested responses. Distinguish mentions, citations and referral traffic.
PLAIN LANGUAGE FIRST
Could a search system verify these facts about you?
We review the information people and search systems can actually find about your business.
Test useful questions about your services, products and market.
Look for missing, unclear or inconsistent information.
Update the underlying pages and monitor what changes over time.
Useful for: specialist services, professional firms and product brands.
Find the gaps in my business →Platform guidance: Google guidance on AI features.
USEFUL QUESTIONS
Generative Engine Optimisation (GEO) focuses on making information useful to AI-generated answers. Answer Engine Optimisation (AEO) focuses on clear answers to questions. Both rely on helpful, credible information and sound technical foundations.
No. AI systems decide what to retrieve and include, and their responses change. We can improve clarity, investigate visibility and monitor tested questions; we cannot buy or guarantee organic recommendations.
No. AI search visibility concerns organic discovery. AI advertising involves paid placements, which should be clearly labelled and separate from organic answers.
WHAT THE GUIDANCE ACTUALLY SAYS
Google says its usual SEO foundations apply to AI Overviews and AI Mode. We check crawl access, useful internal links and whether key information is available as text.
Explain your services, market, products and contact details consistently. Structured data should describe what visitors can actually see. There is no special “AI schema” that guarantees inclusion.
We record the question, platform, date, answer and cited pages. Repeated checks can show changes; one answer is not a permanent ranking or a complete measure of visibility.
OAI-SearchBot supports ChatGPT search discovery. It has a different purpose from GPTBot, which relates to model training. We review the relevant crawler controls rather than treating all AI bots as the same.
Sources: Google Search guidance · OpenAI crawler guidance. Reviewed 13 October 2026.
DISCOVERY ACROSS AI SYSTEMS
There is no universal AI ranking and no tool can guarantee a recommendation. Each system finds and selects information differently, so the practical work starts with public access, accurate business facts, useful pages and evidence people can verify.
OAI-SearchBot supports ChatGPT search. We check access, clear page content, useful citations and referral traffic.
OpenAI crawler guidance ↗Anthropic documents Claude-SearchBot for web search and Claude-User for user-requested visits. We check public access and source clarity.
Anthropic crawler guidance ↗Google says pages must be indexed and eligible for a search snippet. Helpful content, internal links and accurate structured data still matter.
Google AI search guidance ↗Meta AI can search the web and also draws on information within Meta products. We keep website and owned-profile information consistent without claiming a ranking shortcut.
Meta AI overview ↗AI answers can change by wording, location, platform and date. A useful review records the exact prompt, whether the business appeared, which sources were cited, the landing page visited and any enquiry or sale that can be measured.
Monitoring platforms can help: tools such as BrightLocal or Local Falcon can repeat local prompts and compare observed mentions. They are measurement tools, not direct ranking factors. SearchPathway selects tools only when they fit the business and scope.
YOUR NEXT STEP
Tell us about your business. We’ll look at your request and help you choose a useful next step across Google, your website, reviews and AI search.